Privacy Policy - PIBG Consulting

Protection of Personal Information Act 4 of 2013 (POPIA)

Effective Date: 29 September 2026 | Last Updated: 29 September 2026

PIBG Consulting respects the privacy of individuals and organisations whose personal information it processes. This Policy explains, at a practical level, how PIBG collects, uses, stores, shares and protects personal information when individuals visit www.pibg.co.za, enquire about services, communicate with PIBG, become clients, or otherwise interact with the business.

1. Who We Are

PIBG Consulting is a South African professional services and business advisory firm. Its services include accounting, tax advisory, payroll, financial management, corporate finance, business advisory, governance, HR and compliance support, strategic business advisory, business planning and funding-related advisory. PIBG works with entrepreneurs, start-ups, SMEs, established businesses, family-owned enterprises, non-profit organisations and public-sector entities.

Trading / Website Name	PIBG Consulting
Website	www.pibg.co.za
Legal entity name	PIBG Consulting
Registration number	2018/348194/07
Email	info@pibg.co.za
Telephone	012 004 3752
Physical address	33 Ballyclare Drive, Bryanston, Gauteng, South Africa
Information Officer	Details available upon written request
Information Officer email	info@pibg.co.za

2. Personal Information We May Collect

Identity and contact information, such as name, surname, email address, telephone number and address.
Business and employment information, such as company name, role, business activities and relevant organisational details.
Information required to provide accounting, tax, payroll, financial, advisory, compliance or consulting services.
Information contained in documents supplied to PIBG, including financial, tax, payroll, accounting, identification and supporting records.
Communication records, enquiries, correspondence and service history.
Website and technical information, including IP address, browser/device information, security logs and website usage information.
Cookie and similar technology information where used.
Other information voluntarily supplied to PIBG or lawfully obtained from third-party or public sources.

3. How We Collect Information

Directly from you, including through website forms, email, telephone, WhatsApp, meetings and consultations.
When you request a quotation, proposal or service.
When you become or act on behalf of a PIBG client.
From documents supplied by you or by an authorised person acting for you.
From publicly available sources where permitted by law.
Automatically through use of the Website, including cookies and related technologies.

4. Why We Process Personal Information

To respond to enquiries and requests.
To prepare quotations, proposals and service engagements.
To deliver accounting, tax, payroll, financial, advisory, compliance and related professional services.
To prepare reports, submissions, applications, calculations and other client deliverables.
To administer client relationships, billing, payments and internal operations.
To comply with tax, accounting, employment, corporate, regulatory and other legal obligations.
To verify information and protect PIBG, clients and systems against fraud, misuse and security threats.
To improve services, website functionality and user experience.
To communicate relevant business information or marketing where legally permitted.
To establish, exercise or defend legal rights.

5. Lawful Basis and POPIA

PIBG processes personal information in accordance with POPIA and other applicable South African law. Depending on the circumstances, processing may be based on consent, contractual necessity, steps taken at the request of a data subject before entering into a contract, compliance with a legal obligation, protection of legitimate interests, or another lawful basis recognised by applicable law.

6. Professional and Client Information

Because PIBG provides accounting, tax, payroll and business advisory services, clients may provide confidential financial, tax, payroll, employee, identification and business information. PIBG will process such information only for legitimate purposes connected with the relevant service, legal or regulatory obligations, or another lawful purpose. Clients remain responsible for providing information that is accurate, complete and lawfully obtained.

7. Sharing and Disclosure

PIBG does not sell personal information to third parties. Where reasonably necessary and lawful, information may be shared with authorised employees and representatives, professional advisers, technology and service providers, accounting/payroll/cloud platforms, financial institutions, SARS and other authorities, auditors or legal advisers, funding institutions or investors where authorised, and other recipients where required or permitted by law.

Where an external service provider processes personal information on PIBG’s behalf, PIBG will take reasonable steps to require appropriate confidentiality and security safeguards.

8. Cross-Border Processing

Certain technology, cloud, communication or service providers may process information outside South Africa. Where cross-border processing occurs, PIBG will take reasonable steps to ensure that transfers are conducted in accordance with applicable data-protection requirements.

9. Information Security

PIBG takes reasonable technical and organisational measures appropriate to the information processed to protect personal information against loss, damage, unauthorised access, disclosure, unlawful processing, alteration and destruction. No electronic storage or transmission method can be guaranteed to be completely secure.

10. Retention

PIBG retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, comply with legal and regulatory obligations, resolve disputes, enforce agreements or protect legitimate interests. Certain financial, tax, accounting, payroll and business records may be retained for periods prescribed by law.

11. Cookies and Website Technologies

The Website may use cookies and similar technologies to support functionality, security, analytics, performance and preferences. Visitors may restrict cookies through browser settings, although some Website functions may be affected. Third-party technologies, where used, may also be governed by the relevant provider’s privacy terms.

12. Direct Marketing

PIBG may communicate with existing clients and prospective clients about relevant services, business developments or information where permitted by law. Where consent is required, the appropriate consent will be obtained. Recipients may request that marketing communications stop.

13. Data Subject Rights

Request access to personal information held about you, subject to applicable law.
Request correction or updating of inaccurate, misleading, outdated or incomplete information.
Request deletion where legally permissible.
Object to certain processing.
Withdraw consent where processing is based on consent, subject to legal or contractual limitations.
Object to direct marketing.
Raise a complaint concerning the processing of personal information.

Requests should be directed to PIBG’s Information Officer using the contact details published in this Policy and on the Website.

14. Access Requests and PAIA

Requests for access to records or personal information may also be governed by the Promotion of Access to Information Act 2 of 2000 (PAIA). PIBG’s PAIA Manual should be read together with this Privacy Policy.

15. Children

The Website and PIBG’s services are primarily directed at businesses, organisations and adults. PIBG does not knowingly collect personal information from children except where permitted by law and where the required consent or other lawful basis exists.

16. Third-Party Websites

The Website may contain links to third-party websites, platforms or services. PIBG is not responsible for the privacy practices, content or security of third-party websites. Visitors should review the relevant third-party privacy policy before submitting personal information.

17. Changes to this Policy

PIBG may update this Policy to reflect changes in its services, technology, information-processing activities or applicable law. The latest version will be published on the Website with its revised effective and last-updated dates.

18. Contact and Complaints

Questions, data-subject requests and privacy concerns should be directed to the PIBG Information Officer. Where applicable, a data subject may also lodge a complaint with the Information Regulator South Africa.

Trading / Website Name	PIBG Consulting
Website	www.pibg.co.za
Legal entity name	PIBG Consulting
Registration number	2018/348194/07
Email	info@pibg.co.za
Telephone	012 004 3752
Physical address	33 Ballyclare Drive, Bryanston, Gauteng, South Africa
Information Officer	Details available upon written request
Information Officer email	info@pibg.co.za

This Privacy Policy was last updated on 29 September 2026.